Privacy policy

In compliance with Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data, we inform you of the following:

 

1. Data Controller

Your personal data will be processed by CERÁMICAS GRAUPERA, S.A., with Tax ID (NIF) A17096207 and registered office at C/ Dolores Callol, s/n, Breda (Girona), Postal Code 17400.

Email: info@graupera.net

 

2. Purposes

CERÁMICAS GRAUPERA, S.A. will process the data provided by users for the following purposes:

  • To manage your requests for information or inquiries.
  • To manage, administer, and maintain the services provided and contracted.
  • To comply with our legal obligations.

 

3. Accuracy and Truthfulness of the Data

Users are solely responsible for the accuracy and correctness of the data they submit to CERÁMICAS GRAUPERA, S.A., releasing us from any liability in this regard.

Users guarantee and are responsible for the accuracy, validity, and truthfulness of the personal data provided and undertake to keep it duly updated.

Users agree to provide complete and accurate information in the various forms.

If the user provides data relating to third parties to CERÁMICAS GRAUPERA, S.A. for any purpose, the user guarantees that such data has been obtained lawfully, that the data subjects have been informed in advance, and that their consent has been obtained to communicate such data.

Access to and use of the website by children under the age of 14 is prohibited. If CERÁMICAS GRAUPERA, S.A. detects that a minor has provided personal data, such data will be deleted.

 

4. Legal Basis for Processing

The processing of data carried out by CERÁMICAS GRAUPERA, S.A. is based on the following legal grounds:

  • Performance of a contract and/or commercial relationship.
  • The data subject’s consent.
  • Legitimate interest in managing requests for information, inquiries, or complaints.

 

5. Data Retention

Your personal data will be retained for as long as the professional or commercial relationship remains in force and for the number of years necessary to comply with our legal obligations. You may withdraw your consent to the processing of your personal data at any time. The data will then remain blocked in accordance with the provisions of the GDPR.

 

6. Disclosure of Data

In some cases, it is necessary to disclose your data to third parties providing services associated with the contract for its execution, management, and/or performance.

In this regard, for the management of purposes inherent to the development and fulfillment of the contract, it may be necessary and mandatory for your data to be communicated to various suppliers and other service providers, who will use your personal data solely for the purpose of fulfilling the contract. Data provided to third parties will be kept strictly confidential and will not be used for any purpose other than fulfilling the contract.

There are third parties that provide services to CERÁMICAS GRAUPERA, S.A. who have access to personal data, but under no circumstances may they use such personal data for their own purposes.

Your personal data will be made available to the competent authorities, such as Public Administrations, Law Enforcement Agencies, and Courts, where required by law and for the fulfillment of our legal obligations.

 

7. Exercise of Your Rights

Any person has the right to obtain confirmation as to whether CERÁMICAS GRAUPERA, S.A. is processing their personal data. Data subjects have the right to access their data, request its rectification, and request its deletion when the data is no longer necessary for the purpose for which it was collected. Under certain circumstances, data subjects may object to the processing of their data. CERÁMICAS GRAUPERA, S.A. will cease processing such data unless there are legitimate grounds to continue or for the establishment, exercise, or defense of legal claims. You may also lodge a complaint with the Spanish Data Protection Agency.

To exercise your rights, you must contact CERÁMICAS GRAUPERA, S.A. by written communication sent by post or email to the addresses provided by the data controller.