QUALITY POLICY AND ENVIRONMENT
Earth, water and fire are the three elements of nature from which we manufacture all our products. Thus, Ceràmiques Graupera company with over 60 years of industry experience, has combined the roots of traditional ceramic design modern products, while maintaining the natural essence of ceramics.
Our concern towards better service encourages us to implement a comprehensive management system certified according to ISO 9001 and 14001 processes, establishing the following principles:
1. Knowledge and meeting the needs and expectations of our customers as well as statutory and regulatory requirements that may apply in each case.
2. Constant customer to manage incidents that might arise Service.
3. Commitment to continuous improvement in our production processes and management that allows us to be competitive with our value, using resources responsibly and reducing emissions consumption.
4. Involvement staff in each process with their training and development ensuring a good system operation.
5. Commitment technologically innovates and improves our facilities, increasing respect for the environment, safety and competitiveness, and turns them into the most advanced in the industry.
Based on these principles define and periodically revise quality objectives and environment.
20 de Abril de 2009
In compliance with the Law 34/2002, on services of the information society and electronic commerce, 11th July, we proceeed to inform you that:
This website has the purpose to inform of our products and news of CERÀMIQUES GRAUPERA, S.A. and to enable the contact.
CERÀMIQUES GRAUPERA, S.A. has the right to modify, at any time, any type of information contained in the website or configuration and presentation of it, without prior notice.
CERÀMIQUES GRAUPERA, S.A. has the right to deny, suspend, interrupt or cancel access or use, total or partial, of this website to those users or visitors who fail to comply any of the terms provided in this legal notice.
All elements of this website, content, codes, source, form, design, pictures, brands, logos, selection, arrangement and presentation of its contents are protected by the rights of Intellectual and Industrial Property.
In any case, the access to the website implies the renouncement, transmission or total or partial transfer of the rights granted by the legislation on property rights. With independence of the purpose for which they were intended, the reproduction, use, exploitation, distribution and commercialization requires in any case written authorization by CERÀMIQUES GRAUPERA, S.A.
Certain contents of this website belong to their respective authors and are used on this website for their assignment, authorization or license in favor of CERÀMIQUES GRAUPERA, S.A.
Users of the website, undertakes to use the contents in a diligent, correct and lawful manner, and undertakes to refrain from suppressing, evading or manipulating any device or security system of the rights of CERÀMIQUES GRAUPERA, S.A.
The personal data that would be provided by the user through the website, or by e-mail, are confidential and will be part of an automated file under the responsibility of CERÀMIQUES GRAUPERA, S.A. in order to manage the query and send the information requested.
The user will be solely responsible for the communication via e-mail with false, inaccurate, incomplete or outdated information.
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The content of this website has an informational purpose concerning business activityand our business activity. CERÀMIQUES GRAUPERA, S.A. is not responsible for any information that has not been prepared by them or not published under their authorization, as well as the liability that may arise from an inappropriate use of the contents.
The links contained in this website may direct to third-party web content. The purpose is to provide information on other web content that may be useful for the user. The mentioned websites do not belong to CERÀMIQUES GRAUPERA, S.A. does not review its contents and does not respond to them.
CERÀMIQUES GRAUPERA, SA is not liable for any damages that may be caused in the user's computer system, files or documents stored in them, derived from the presence of viruses or other harmful elements existing in the network, derived from the Internet browsing, a malfunction of the browser or the use of non-updated versions thereof.
The user that access to this website, accept the conditions exposed in this legal notice, assuming responsibility for the use, committing to make an appropriate use of the content and services offered.
CERÀMIQUES GRAUPERA, S.A. reserves the right to modify and/or update totally or partially the terms and conditions exposed, in other to adapt them to the applicable legislation at all the times. Any change will be published on the website by the Legal Notice and will be able to all users.
CERÀMIQUES GRAUPERA, S.A. and the user, expressly waiving their jurisdiction, submit all interpretations or conflicts that may arise from this legal notice to the Courts and Tribunals of Girona.
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